Multi-Channel Ordering Provides Numerous Benefits |
Increases Sales
Increases order throughput
Increases order size
Re-captures potentially lost sales |
Improves Order Accuracy
Minimizes miscommunication with customers leading to reduced waste |
Improves Profit Margins
Uses suggestive selling to cross-sell and up-sell |
Improves Shopping Experience
Customers do not have to wait in line; orders entered on the kiosk and quickly filled. |
Improves Productivity
Enables the repurposing of resources and puts them where they are most effective |
Increases Differentiation
Gives customers more options; traditional-service or self-service |
