ADUSA, Inc. Introduces New Self-Service Software For Restaurants
Leading solution provider to the grocery industry enters Restaurant/Foodservice arena with sophisticated multi-channel self-order software
by Juan Perez, president and chief technology officer, Adusa, Inc.
Lombard, IL, April 4, 2005 – Adusa, Inc., a leading provider of retail self-service solutions, today introduced a new software product that it believes will revolutionize self-ordering via in-restaurant kiosks and the Internet. The new software named Strategic Self-Service Solutions™ for Restaurants, or S4r™, incorporates important features that will help restaurant operators, both quick service and full service, to maximize sales and profits while also optimizing labor.
“We have developed a significant level of expertise over the past several years by providing self-order solutions to supermarket delis at many of the country’s top supermarket chains.” Said Juan C. Perez, President and Chief Technology Officer of Adusa. “These high-volume deli environments have taught us the importance of key features such as a Consumer User Interface (CUI) that is as easy to customize, deploy and navigate on a kiosk in the brick-and-mortar environment as it is in the virtual environment of the web.” The self-order solutions that exist in the marketplace today are one or the other – kiosk-based or web-based, which makes it difficult for restaurant operators to remain agile and take full advantage of the growing consumer trend towards self-service.
In addition to the advancements inherent in its CUI, S4r™ also provides important tools that the restaurant and foodservice operator can use to increase sales. These include suggestive selling and promotional delivery capabilities that are easy to set up and maintain, yet highly effective at attracting and retaining customers. Furthermore, the solution enables the retailer to contemplate the possibility of generating advertising revenues from suppliers by providing a mechanism for running animated ads or commercials for the supplier’s products on the kiosk and/or the web.
On the technical side, the solution is state-of-the-art and is completely Microsoft® .NET based. It also consists of a comprehensive maintenance facility so that the retailer can effectively manage the product content, suggestive selling links, promotions, etc. Added Perez “Other important elements that we feel separate our solutions from those of other providers in this field are the robustness, configurability, scalability and flexibility that are built in to the software. This is due to the fact that the company’s roots are in the development and deployment of large-scale and highly complex retail and enterprise resource planning systems. Our mindset is that the self-service applications we create are mission-critical, and in fact that is exactly what self-service is becoming to restaurant and foodservice operators.”
The company also said that it builds its self-service solutions with a lightweight user interface that can be quickly adapted for consumer-driven trends such as self-ordering over cell phones. “We architect our software using sound development practices such as separating the CUI layer from the logic layer and from the data layer. This approach results in a very flexible software product that can be quickly adapted for changing market conditions such as opening a new consumer channel for wireless PDA(s) or cell phones, or supporting additional languages. Whatever the situation, the fundamental thought that drives our development effort is that the software you buy from us today should enable your business to remain agile and support your business model, no matter how much it changes, for many years to come.” Said Perez.
Interfaces to some external processes such as kitchen displays, point of sale, and credit card processing will also come standard with the software; others will be developed on an as-needed basis. The software is flexible in this aspect as well, allowing the retailer to select the optimal configuration for the operation.
Adusa will officially debut the new software at this year’s National Restaurant Association 2005 Restaurant, Hotel-Motel Show, to be held May 21-24 at McCormick Place in Chicago (Adusa exhibit is at booth #5871). By that time the software will already have been well into a beta test at a Chicago-based restaurant, which the company did not disclose. General availability of the software is on target for the third quarter of this year, but the company is presently taking inquiries and is open to beginning licensing and deployment planning discussions with any interested parties.
About ADUSA, Inc.
Adusa Inc., based in Lombard, Ill, is a leading self-service solution provider to the retail industry. The company’s newest self-service solution – S4r™ enables restaurant and foodservice operators to deploy leading edge, yet robust, self-service functionality across multiple channels and thereby benefit from this growing consumer trend. Adusa clients include BJ’s Wholesale Club, H.E. Butt, The Kroger Company, Lunds Food Holdings, Price Chopper, Publix Supermarkets, Sunset Foods, Unified Western Grocers and Winn-Dixie.
For more information, please visit the web site at www.adusainc.com. |
Archives
06/25/2008 - Dorothy Lane Looks At Deploying Deli Kiosks
06/17/2008 - ADUSA’S Deli Kiosk Integrated with Top Kitchen Display System
04/16/2008 - ADUSA Confirms Larger Deli Orders Transacted Over Its Kiosk
04/01/2008 - ADUSA Adds Key Functionality to its S4G(tm) Deli Ordering System
01/18/2008 - Stew Leonard's Puts Deli Kiosks In Its Yonkers, NY Store
07/30/2007 - DECA Awards Adusa, Inc. Second Self-Ordering Kiosk Contract
03/13/2007 - Defense Commissary Agency awards Adusa, Inc. Self-Ordering Kiosk Contract
09/29/2006 - Juan Perez speaks on kiosk ROI at the Self-Service & Kiosk Show
07/17/2006 - Integration between self-ordering and POS: A simplified explanation
06/25/2006 - Customers Demand Ordering Kiosks
06/01/2006 - Why Customers Like Self-Service
06/26/2006 - Faster & Better: Delis experimenting with technology to improve speed of service
05/10/2006 - Learn about self-service technology at the NRA Show
05/08/2006 - ADUSA Introduces New Version Of Its Self-Service Software For Supermarkets
04/24/2006 - Plan kiosk integration to maximize ROI
03/28/2006 - CNN Money - Dining Trends: Self-Service = Quick Service
04/04/2005 - ADUSA Introduces New Self-Service Software For Restaurants
02/04/2005 - Sunset Foods Deploys ADUSA Self-Service Solutions
02/02/2005 - ADUSA Certifies Its Software On Latest IBM Kiosk Hardware
12/15/2004 - ADUSA Announces New Version of It's Self-Service Software
10/04/2004 - ADUSA Announces New Management Team
12/15/2003 - ADUSA & Agilysis form Strategic Marketing Alliance targeting independent grocers
08/11/2003 - ADUSA & Retail Express Form Strategic Alliance Targeting Independent Grocers
06/30/2003 - Price Chopper to Deploy ADUSA/IBM Self-Service Kiosks in Stores
04/04/2003 - ADUSA's RiteOrder™ gains Ready for IBM Retail Store Innovations certification
01/28/2003 - ADUSA Featured in Executive Solutions for Grocery Report
01/28/2003 - ADUSA receives IBM kiosk application award
09/01/2002 - ADUSA announces exclusive distributorship for Tectime Work
01/09/2002 - ADUSA and myScaleDown launch New Electronic Scale and Diet System Website
12/01/2001 - ADUSA's RiteOrder™ gains IBM StoreProven Certification
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